Refund Policy & Ticket Information 

Please note ticket tailor does not offer refunds to teenage discos, concerts, gaa matches or any large organised gatherings.

We have a no refund policy in place it was advertised in the ticket description prior to purchase.

Parton Can No Longer Attend 

You have a number of choices.

1. We are delighted to announce we are the first disco in ireland to launch our new service called VOID MY TICKET option  allows you to freeze your purchase and re use the ticket at the next event or a future disco within 6months  VOID CAN ONLY BE DONE ONE WEEK BEFORE THE DISCO AND BEFORE 7PM THE NIGHT OF THE DISCO IF YOU DO NOT CONTACT US YOU WILL LOOSE YOUR TICKET.

For more information about VOID MY TICKET CLICK THE LINK

VOID MY TICKET

2. A voucher of the amount you purchased.

3. Sell it to someone.

4. Get it transferred to the correct disco if there availability.

see more information below 

for consumer rights and protection please click the

https://www.citizensinformation.ie/en/consumer/shopping/repairs_replacements_and_refunds.html

 

Changing your mind

***** No Refund Policy *****

Cancellation of Event 
Refunds only given if the event is cancelled due to poor ticket sales or double booking with venue.

Refunds are not given to patrons who change there mind, decide to go to a different disco, can’t make it etc we recommend them to either contact us prior to the disco to have their ticket cancelled and we can put them on our credit note list which can be used towards future events or if they wish to cancel the ticket, the ticket will become void – no one will be able to use it or sell it.

Event Postponed

If the event is postponed due no fault of our own tickets such as issues with venue or government restrictions;

The tickets will frozen if it is less than 6 months – the tickets will be activate for the new date, but if its longer than 6 months all tickets will be cancelled and you must fill in a transfer or refund form. (T&Cs apply)

 

Refunds for this could take 7-30 days as we have to do this manually.

Purchased Wrong Ticket 
If someone purchases tickets to the wrong event and the event is not sold out we can transfer your ticket- but if the other event is sold out and your purchased a ticket by mistake- within 24 hours -we can refund you.

If it is after the 24 hours we recommend you to sell it to someone who’s looking for a ticket @ face value.

Purchasing & Selling Tickets 

We recommend you to post on our Facebook event page if your looking to purchase or sell your tickets as Snapchat does not save chats. This way everything is public and you have to proof if the sale doesn’t go your or way.

When purchasing a ticket you can contact us to verify that it’s active. When selling only hand over the ticket once you receive the payment.

My child or someone else used my card to purchase a ticket without consent.

If this happens contact us straight away we can cancel your ticket, you must go to the guardai and fill out a form and contact your bank to retrieve your money.

Counterfeit

Our tickets only scan once and every ticket has a different code-if we find someone or hear of someone selling a forged ticket, all buyers and sellers will be handed over to the guardai. This is illegal. Anyone who is purchasing multiple tickets please make sure the tickets all have a different code.

 

Resale Face Value 

Be very careful buying tickets other than from the official seller. A new law in place since 31 July 2021, makes it illegal to sell tickets for certain events or venues for more than face value – see ‘ticket reselling and touting’ below.

Vouchers

I did not Receive my Ticket

9 times out of 10 if you purchased your ticket but you did not receive it via email you must have put in the wrong email. Simply contact us with the disco location, booking name and booking email.

Rev Free Entry 

Black Rev Wristbands with the date 31/12/20 are now valid until 16/03/22 you must contact us prior to allocate a space for you, you will also need to fill in a Covid form. Anyone who won our social media completions must contact us to confirm their attending and must fill in a Covid form.