Refund Policy & Ticket Information
Please note ticket tailor does not offer refunds to teenage discos, concerts, gaa matches or any large organised gatherings.
We have a no refund policy in place it was advertised in the ticket description prior to purchase.
***** Refund Policy ******
If the event is cancelled due to poor ticket sales everyone will receive a refund.
If the event is postponed the ticket will be Transferred over automatically to the new date. If the date does not suit you can in some circumstances, you can request a refund within 7 days from the confirmation email . Those who change their mind or can no longer attend after the 7 days cannot receive a refund.
If someone purchases tickets to the wrong event and the event is not sold out we can transfer your ticket…but if the other event is sold out we cannot!
Ticket Tailor has ceased the Freeze as of January 2023 but are honouring any current frozen tickets that need to be reactivated within 6 months from the disco date for one future disco…
We recommend purchasing a deposit ticket if you’re unsure if you can attend the disco. But deposit tickets are non refundable, in no circumstances.
Ticket Tailor buy back activates once the disco is sold only they can sell your ticket to those on the waiting list. If the disco is not sold out you will have to try and sell your ticket
If the event is postponed due no fault of our own tickets such as issues with venue or government restrictions tickets will be put on hold for the next date e.g Covid
Refund Processing
your refund can take 5-7 working days depending on your bank. This will be refunded as (adj) an a adjustment to the original date and not as a new transfer
Purchased Wrong Ticket
If someone purchases tickets to the wrong event and the event is not sold out we can transfer your ticket- but if the other event is sold out and your purchased a ticket by mistake- within 24 hours -we can refund you.
for legal advice on refunds at events click the link below
https://www.ccpc.ie/consumers/2020/07/29/your-questions-answered-3/
Free Ticket / Bands
Free Ticket won on social media platform is only for the current disco advertised. If you are unable to attend please contact us to have it transferred to the next Disco. The Free Ticket is your name on the guestlist, if we are not contacted prior to the event that your unable to attend the free ticket is void.
If you win a Band at the Disco standard paper bands is valid for one free entry within 3 months please contact prior to the ticket sale to secure your place.
Rubber Bands are valid for one year for Free Entry every month you must contact us to secure your place prior to the ticket sale. There’s a date on the band which will leave you know when it’s expired.
Social Competitions terms:
a minimum of 20 entry’s is required
the disco must be going ahead
the free passes are for the current disco advertised only if the attendee cannot attend it cannot be given to someone else or moved to a different date
cash prizes added to free ticket give away can be nominated to an attendee if disco going age and not the family member or the person over 18 who wins the prize
cash prizes can be picked up at the door while entering the disco cash prize will not be given if the attendees is not attending the disco